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At GoNutty, operated by Osila Solution Pvt Ltd, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, https://gonutty.store/, or use our related services (collectively referred to as “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you register on our website, place an order, or use our Services, we may collect the following personal information:
- Name
- Contact details (e.g., email address, phone number)
- Delivery address
- Payment details (e.g., credit/debit card information, UPI ID)
Non-Personal Information
We may also collect non-personal information automatically as you navigate through the website, such as:
- Browser type and version
- Device type
- IP address
- Cookies and other tracking technologies
2. How We Use Your Information
We use the information we collect for various purposes:
- To process transactions: We use your personal details to process and complete your orders, including sending you order confirmations and invoices.
- To improve customer service: Your feedback helps us address your service requests and support needs more effectively.
- To enhance user experience: We may use your information to personalize your browsing experience and recommend products based on your preferences.
- For marketing and promotions: With your consent, we may use your information to send promotional materials, offers, or updates on our products and services.
- To improve our website: We analyze usage patterns on our site to improve functionality and content based on your interactions and feedback.
3. Sharing Your Information
With Service Providers
We may share your information with trusted third-party service providers who assist in operating our website, processing transactions, and providing services (such as payment gateways and delivery partners). These third parties will only have access to your personal information to perform specific tasks on our behalf and are required to keep your information secure.
For Legal Requirements
We may disclose your information if required to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of GoNutty, our users, or others.
With Your Consent
We may share your information for other purposes with your explicit consent.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access and misuse. However, please note that no transmission over the internet is entirely secure. While we strive to use commercially accepted methods to protect your data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand your preferences, store session information, and track website usage. You may choose to disable cookies in your browser settings, but this may affect the functionality of our Services.
6. Your Choices and Rights
- Access and Update Information: You can view and update your account details anytime by logging into your GoNutty account.
- Opt-out of Communications: You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails or contacting our customer support team.
- Request Deletion: You may request the deletion of your personal information, subject to certain legal exceptions. To request deletion, please contact us at support@gonutty.store.
7. Third-Party Links
Our website may contain links to third-party websites that are not controlled by GoNutty. This Privacy Policy does not apply to third-party websites, and we encourage you to review the privacy policies of any websites you visit.
8. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will promptly take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated effective date. Your continued use of our Services after any changes will signify your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:
- Email: support@gonutty.store
- Phone:
- Address: Hyderabad, Telangana, India