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Welcome to GoNutty!
GoNutty, operated by Osila Solution Pvt Ltd, is your trusted online store for premium dry fruits and pantry essentials. By accessing or using our website, services, and applications (collectively referred to as “Services”), you agree to comply with the following terms and conditions. Please take a moment to read them carefully before making any purchases or using our Services.
1. Acceptance of Terms
By using our Services, you agree to be bound by these Terms & Conditions (“Terms”). If you disagree with these Terms, please do not use our Services.
2. User Account
To access certain features of our Services, you may need to create an account.
- You are responsible for maintaining the security of your account credentials. All activities under your account are your responsibility.
- Ensure that the information you provide when creating your account is accurate and update it if there are any changes.
3. Product Availability and Pricing
All products and prices listed on GoNutty are subject to availability and may be modified or discontinued at any time without notice.
- We strive to display accurate pricing; however, in the event of an error, we reserve the right to cancel orders placed for products listed at an incorrect price.
4. Ordering and Payment
Once you place an order, you will receive a confirmation email. Orders can only be canceled or modified within a limited timeframe.
- We accept various payment methods as listed on the checkout page. Full payment must be made before we process your order.
- If you encounter any payment issues, please contact our customer support team for assistance.
5. Shipping and Delivery
We aim to deliver your orders within the estimated delivery time provided at the time of order placement. However, delivery times may vary due to unforeseen circumstances.
- Any applicable delivery charges will be shown at checkout.
- Please ensure that someone is present at the delivery address to receive the order. If no one is available, we may leave the package at your address or attempt redelivery.
6. Cancellation, Return, and Refund Policy
Orders can be canceled within a specified period after placement. Please check our website for the applicable cancellation period for your order.
- If a product is damaged or defective upon delivery, contact us immediately with photographic evidence for a replacement or refund.
- Refunds will be processed according to our policy and credited back to the original payment method.
7. Use of the Website
You agree not to use GoNutty for any unlawful purpose or in a manner that could damage, disable, or impair the website.
- All content on the website, including text, images, logos, and other materials, is the intellectual property of Osila Solution Pvt Ltd. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Privacy Policy
By using our Services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy. Please review our Privacy Policy for more details on how we handle your personal data.
9. Disclaimer of Warranties
GoNutty provides its Services “as is” without any express or implied warranties.
- We do not guarantee that the Services will be uninterrupted, secure, or error-free.
- We do not warrant the quality or fitness of any product purchased beyond the descriptions provided on the product page.
10. Limitation of Liability
To the maximum extent permitted by law, GoNutty and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or the purchase of any products.
- Our total liability for any claim related to our Services or products is limited to the amount you paid for the product in question.
11. Indemnification
You agree to indemnify and hold harmless GoNutty and Osila Solution Pvt Ltd, along with its officers, employees, and agents, from any claims, losses, damages, or expenses arising out of your use of our Services or violation of these Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India.
- Any disputes arising from these Terms will be resolved through arbitration in Hyderabad, Telangana, and conducted in English.
13. Changes to Terms & Conditions
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and it is your responsibility to review the Terms periodically.
14. Contact Information
For any questions, concerns, or feedback regarding these Terms & Conditions, or any other aspect of our Services, please contact our customer support team at:
- Email: support@gonutty.store
By using GoNutty, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing GoNutty!